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6 Ways to Optimize Your Airbnb Check-In Experience

welcome sign on the door

Your home is spotless and ready. Suddenly, the doorbell rings. It’s time for your first Airbnb guest. What should you do next? While you’ve already prepared the house (things like putting away valuables and having enough toilet paper), how should you greet them? Let’s go through a simple guide on welcoming your guests.

welcome sign on the door

1. Warm Welcome

Even if you’ve had a tough day, greet your guests with a big smile. They might be tired from their journey, so a friendly face will mean a lot.
How about offering them a cup of tea or a cold drink? Some hosts also prepare little welcome gifts, like snacks or local handmade items. It’s a great way to make them feel special right from the start.

2. House Tour

Show them around, especially if they’ve rented more than just a room. Point out shared spaces like the bathroom and kitchen and give them a little tutorial, like where they can put their food in the fridge.
Show them how to lock the doors and use any alarms. If there’s a fireplace or heater, make sure they know how to use it safely. Don’t forget outdoor spaces like gardens or patios. If they have kids, show them any kid-friendly stuff you have.

3. House Rules Chat

Having clear house rules is super important. This includes things like if they can have guests over, how to dispose of trash, and what behaviors are okay or not. Go over these rules when they arrive. If they don’t speak English well, try to explain them clearly and simply.

4. Local Tips

Besides the house stuff, share some cool info about the area. Tell them about your favorite cafe or where they can grab a tasty meal. If they have kids, let them know where the closest park is. Giving them local tips helps them feel more at home and can lead to better reviews for you!

5. Clarify Check-Out

Now’s a good time to remind them when they should check out. Let them know what they should do with the key if you’re not around when they leave.

6. Stay in Touch

Even if you sent them your contact info before, remind them. Tell them the best way to reach you, especially if there’s an emergency. Some hosts leave this info on a note on the fridge or by the front door.

Making Check-Ins Easy

Making your guests feel at home is key to being a great host. If you’re hosting often and find it a bit much, remember, there are services like Keey that can help. If you want some assistance to make hosting even better, just let us know!

Managing an AirBnb Remotely: 5 Essential Tips

person working outdoors remotely

In recent years, working from anywhere has become a big thing, and even companies like Airbnb are getting on board. Thanks to the Covid-19 pandemic, Airbnb now lets its employees and hosts work and handle their properties from anywhere they want. If you’re interested in managing your Airbnb remotely, this blog has you covered. We’re sharing tips on how to do it, and we know a thing or two as we’re one of the top Airbnb management companies in the UK.

person working on a laptop remotely

1. Build a Reliable Team

To make sure your Airbnb is in good shape, especially when you can’t be there in person, you’ll need a reliable team. This team helps with tasks like cleaning, fixing things, and making guests feel comfy. Since you can’t always be there, it’s essential to have them ready to help.

Here’s who you should think about having on your team:

  1. Handyman: This person can fix all sorts of home problems, even if they happen at odd times.
  2. Housekeeper: They keep your place clean after guests leave, making sure everything looks great.
  3. Electrician/HVAC Specialist: These experts handle heating and cooling issues so your guests are always comfortable.

Make sure you can talk to your team whenever you need to, day or night. It’s crucial for them to reach you 24/7 in case they have questions about your place. Being available helps provide the best Airbnb experience.

Also, tell your team what you expect from them and how they can make guests happy. This is why many owners like using Airbnb management companies like Keey.

2. Ensure Safety

You want your guests to feel safe at your place, so they leave good reviews. Making sure it’s secure is super important for a great guest experience. Here’s what you can do:

  • Bright Lights: Good lighting keeps bad stuff away. Make sure your place is well-lit, and check outdoor lights to make sure they work.
  • Security Cameras: Think about adding cameras to your property, like at the front and back doors, hallways, and anywhere else needed. But, be sure to tell Airbnb and respect people’s privacy.
  • Clear Entry: Make sure there’s nothing blocking the way to your place that could be unsafe. An open path makes guests feel secure since there’s no place for anyone to hide.
  • Emergency Info: Share important numbers, like the local police and fire departments, plus your emergency contact. Put them on a notice board or in an email.
  • Alerts and Sensors: Install these to know if anything unusual happens around your place. For instance, Ring Security Systems help you keep an eye on who’s at your front door.

3. Make Check-in Easy

You can make things super smooth for your guests by having a keyless way to get into your place.

With a keyless entry system, guests can easily come and go. You won’t have to be there when they arrive or leave.

Here are some keyless options for your guests:

  • Lock Boxes: These are like storage boxes for keys. Guests enter a code to get the key. You can hide it or put it on a door or wall. Change the code after each guest leaves.
  • Keypads: No need for a key here. Send your guests a code before they arrive, and they can use it during their stay.
  • Smart Locks: These don’t need keys either. Guests use a mobile app or keypad. You can link them to your Airbnb account, and your guests will get an email with the code to enter your place.

4. Create a Helpful Guest Guide

If you’re running your Airbnb from afar, a detailed guest guide is a must. It’s a great way to make guests happy and keep your place in top shape.

A guest guide is super useful. It helps your guests enjoy their stay without any stress. Here’s what you should include:

  • Local Stuff: Tell them about cool nearby places like attractions, restaurants, and facilities.
  • Getting Around: Share info on transportation options.
  • Check-in and Check-out: Explain how they can arrive and leave smoothly.
  • Using Appliances: Give them guidance on using stuff in your place.
  • House Rules: Let them know what’s okay and not okay.
  • WiFi Info: Share the WiFi code and how to fix any issues.

Put the guest guide in an easy-to-spot spot, like the living room or kitchen table.

You can even make different guest guides depending on what you want to know from your guests or how long they’ll stay. For example, if you want them to leave reviews, include that in the guide.

Read Next: How You Can Elevate your Airbnb with a Guidebook

5. Partner with Airbnb Pros

When you’re not available all the time or don’t want to chat with a bunch of folks like housekeepers and handymen, consider teaming up with an Airbnb management company.

Unlike having your own team, these pros handle everything without bugging you for every little thing. They greet your guests, tidy up, and keep things running smoothly without hassling you.

They know the Airbnb game for owners inside and out. They’ll make sure your guests leave rave reviews, so more people want to book your place. Plus, they boost your listing’s visibility, helping you earn more.

At Keey, we handle all the guest talks for our hosts. We also give you an account manager to keep your money matters in check, so you can make the most from your property.


Running an Airbnb business from a distance may seem tricky, but it’s doable. Airbnb’s flexibility allows you to work from anywhere.

However, if you want to skip the hassle of hosting, Keey has you covered. We’re experts at running Airbnb businesses remotely. We can help you earn more by increasing your property’s visibility, responding to reviews, adjusting rates, tracking metrics, and more.

So, if you’re looking for more earnings, better control, and a host of other benefits, get in touch with us at Keey. We’re here to help!

Where to List Your London Apartment: Top 5 Sites

London, with its grandeur and bustling life, remains a prime location for real estate. For property owners, the city offers a golden opportunity to lease out their apartments to a diverse set of clientele – be it tourists, professionals, or students. But where exactly should you list your London apartment to attract potential renters? With a multitude of rental platforms available, it becomes essential to cherry-pick the best ones. This blog will unveil the top five sites where you can list your London apartment for maximum visibility and returns.

Woman Listing Her Apartment on a Laptop

1. Rightmove

The UK’s Number One Property Website

Rightmove stands tall as one of the UK’s most dominant property listing sites. With its user-friendly interface, extensive database, and innovative features like ‘Draw-a-Search’, it caters to millions of monthly visitors. Property owners can benefit from the site’s vast reach and credibility. Rightmove offers comprehensive analytics, enabling landlords to track the performance of their listings and adjust accordingly. Moreover, its mobile app ensures potential tenants can view your apartment even on-the-go.

2. Zoopla

Delivering Smarter Property Choices

Zoopla has carved its niche in the property listing world, not just by its vast collection of properties but also through its unique tools. The site’s ‘SmartMaps’ feature provides a visual exploration of a neighbourhood, allowing renters to understand the local amenities, schools, and transport links. For landlords, Zoopla’s ‘Property Valuation Tool’ can be a game-changer, helping to set competitive prices. Additionally, its engaging blog section offers insights into the latest real estate trends, keeping both landlords and tenants informed.

3. Spareroom

Transforming the Room Rental Scene

If you’re looking to rent out a single room or a shared space in your London apartment, Spareroom is your go-to platform. As the UK’s leading flatshare website, it connects landlords with potential roommates, ensuring compatibility. With features like ‘Buddy Up’, tenants can even team up with others to find a shared space, ensuring your apartment is always in demand. For those concerned about security, Spareroom offers an ‘Advanced Member Verification’ feature, giving an added layer of trust.

4. Gumtree

The Classic Choice for Direct Listings

Gumtree, although a classified ads platform, has a robust property listings section. Being one of the UK’s largest digital brands, it offers landlords a wide audience without getting confined to just property-seekers. The platform allows direct interaction between landlords and potential tenants, eliminating the need for middlemen. With its easy-to-use listing procedure and the option to highlight ads for better visibility, Gumtree remains a favourite for many London apartment owners.

5. OpenRent

Empowering Landlords with Flexibility

OpenRent is more than just a listing site; it’s a comprehensive rental platform. It integrates property advertising with tenancy creation and rent collection. Landlords have the flexibility to choose the services they need, making the entire rental process seamless. OpenRent also lists your property on major platforms like Rightmove and Zoopla, ensuring maximum exposure. Its transparent fee structure and landlord-friendly tools make it a top choice for many apartment owners in London.


Listing your London apartment on the right platform is crucial in today’s competitive rental market. Whether you’re aiming for broad exposure, unique features, or flexibility, the platforms mentioned above cater to varied needs. By strategically choosing where to list, landlords can ensure their property not only reaches a vast audience but also finds the right tenant. After all, in the world of property rentals, it’s not just about finding a tenant, but the right tenant.

If you feel you could benefit from Keey’s services, take a look at what we can do for you at Keey

How to Start an Airbnb Business?

gray sofa

Airbnb, a blend of “air mattress” and “breakfast”, began in 2008 when its founders rented out their San Francisco loft. Fast-forward, and it’s a global phenomenon, transforming the way people travel. The allure of Airbnb lies in its dual benefit: travelers get a more authentic, localized experience, and hosts earn by renting out their spaces. Essentially, the Airbnb business model taps into the shared economy, allowing homeowners to make their properties, whether an entire house, a single room, or unique spaces, available for short-term rentals. If you’re looking at turning your vacant space into a potential income source or dreaming of starting a full-fledged rental business, here’s your step-by-step guide to launching a successful Airbnb venture.

How to Start an Airbnb Business

1. Understand the Airbnb Model:

Before diving in, familiarize yourself with how Airbnb operates:

2. Research Market Demand:

Examine the demand for Airbnb in your area. Are you in a tourist hotspot? A quiet suburb? A business district? Knowing your potential audience helps tailor your offerings. Use tools like AirDNA to gain insights into occupancy rates, seasonal demands, and competitors’ prices in your area.

Read Next: What To Know Before Investing in a Property for Airbnb

3. Evaluate Legal and Regulatory Implications:

Regulations for short-term rentals vary by city and country.

  • Some places require hosts to possess licenses or permits.
  • Others have restrictions on the type of property that can be rented out.
  • Understand local tax obligations, including transient occupancy taxes. Before listing, ensure you’re compliant with local laws to avoid potential legal pitfalls.

4. Ready Your Property:

a. Repairs & Renovations: Address any pending repairs. Consider minor renovations to make the space more appealing.

b. Furnishing: Ensure the space is furnished aptly. Basics include a comfortable bed, clean bathroom, functional kitchen, and reliable Wi-Fi.

c. Safety: Install smoke alarms, carbon monoxide detectors, and ensure there are clear emergency exits.

5. Craft an Inviting Listing:

a. Photography: High-quality photos are crucial. If possible, invest in a professional shoot.

b. Descriptive Title & Summary: Create a catchy title and a detailed summary highlighting what makes your space unique.

c. Amenities & House Rules: Clearly mention amenities you offer and set clear house rules. This ensures guests know what to expect.

6. Pricing Strategy:

a. Competitive Pricing: Starting with a slightly lower price can attract your first guests and crucial initial reviews.

b. Dynamic Pricing: Consider tools like Wheelhouse or PriceLabs, which adjust prices based on demand, seasonality, and local events.

c. Understand Airbnb’s Fee Structure: Remember, Airbnb charges a 3% host fee and a variable guest service fee.

Read More: What Are the 6 Smart Pricing Strategies Every Airbnb Host Should Know?

7. Master the Art of Communication:

Always be prompt, polite, and clear in your communication with potential guests. Address their queries and concerns. Once booked, send a welcome message with essential details about check-in and your space.

8. Focus on Guest Experience:

a. Check-in Process: Whether it’s a lockbox, digital locks, or in-person, ensure a smooth check-in experience.

b. Welcome Kit: Consider a welcome kit with local maps, transport details, nearby attractions, and a list of recommended eateries.

c. Personal Touches: Small gestures, like a handwritten note or a basket of snacks, can elevate the guest experience.

9. Manage Operations Efficiently:

a. Cleaning: Ensure thorough cleaning between stays. Consider professional cleaning services.

b. Restocking: Regularly check and restock essential supplies like toiletries, coffee, tea, and other basics.

c. Maintenance: Regularly inspect for wear and tear, making necessary repairs or replacements.

Read More: How to Handle Airbnb Guest Damages

10. Collect and Act on Feedback:

a. Reviews: Encourage guests to leave reviews. Positive reviews enhance your listing’s appeal.

b. Constructive Feedback: Use any constructive criticism to improve offerings and address valid concerns.

c. Engage with Guests: Respond to reviews, thanking guests for positive feedback, and addressing any negative feedback professionally.


Starting an Airbnb business can be both exciting and daunting. However, with meticulous planning, a focus on guest experience, and adaptability to feedback, it can evolve into a rewarding venture. Remember, at the heart of every successful Airbnb business is the spirit of hospitality. By offering guests a unique, comfortable, and memorable stay, you not only earn income but also enrich the global travel community by providing a home away from home.

6 Pricing Strategies Every Airbnb Host Should Know

Let’s talk about Airbnb hosting – it’s not easy to figure out how to set the right price for your place. Many hosts, and we’ve all been there, struggle with this because it’s tricky to get it right. There are a lot of things to think about, like what other hosts are charging and when people want to book a place like yours. Sometimes, hosts just go with their gut feeling when deciding their prices because the other stuff can be a bit too much to think about all the time.

Seeing this struggle made us want to help out. So, we made a detailed list of pricing tips that any Airbnb host can use, whether you’re brand new or have been doing this for a while. Starting out, it’s key to do a little homework. Look at what prices other hosts are setting and think about when and why people are traveling to your area. Check out what guests want, too, like certain amenities. A quick look at this basic info will give you a solid base, helping you to set a smart price for your Airbnb listing.

Pricing Strategies

1. Embarking on Airbnb Pricing for Hosting Novices:

Don’t raise your price too soon. It’s important to set your home’s price a bit lower than the average market price to attract those first, important bookings. Trying to compete with older listings that have lots of reviews right away isn’t a good idea; building up your own set of reviews should be a slow and steady process.

Tip: Starting with a lower price helps you build trust and avoids quick rejections. Plus, by having a lower price while still giving excellent service, you can sneakily beat the competition. To put it simply: Lower pricing is often a great way to attract Airbnb guests!

Read Next: Which 5 Tactics Will Elevate Your Airbnb Bookings in 2023?

2. Gradually Escalate Your Listing Price:

After you’ve gathered a good number of reviews, it’s a good time to think about raising your price. Keeping a low price for too long might accidentally cause you to lose out on making more money.

Something Important to Remember: Just because your place is booked a lot doesn’t always mean you’re making as much money as you could be. If people are always picking your place because it’s cheap, they might have been willing to pay more, and you could be missing out on extra earnings. Moving on to the next point:

3. Immerse Yourself in Research:

Try to learn how other hosts, who have similar properties to yours in terms of size, number of bedrooms, style, amenities, and so on, especially those nearby, set their prices.

Tip: Notice how both old properties (ones with a lot of reviews) and new listings (ones with few or no reviews) set their prices. Hosts with more experience and reviews usually charge the full market price.

Read Next: How to Set Competitive Prices for Your Airbnb

4. Deepen Your Research Efforts:

Don’t cut corners. Spend time and effort to really understand how to smartly set your Airbnb property’s price and find out its true worth, judged by how the market reacts. By getting to know similar properties around you, you also get to know who you’re competing against. It’s super important to know your competitors. Also, look into some of the most loved properties on Airbnb and figure out what cool things they’re doing to wow their guests. Do the same things.

Tip: Figure out and do what guests love, and they will likely love you back.

A Helpful Hint: If you like to offer extra stuff to your guests, feel free to charge more for that. A lot of Airbnb hosts do this to make their service worth more, and usually, guests really like these extra touches.

Read Next: How to Become an Airbnb Superhost

5. Timing is Paramount:

Always keep an eye on changing seasons, shifts in when tourists like to travel, and even the differences in prices between weekdays and weekends.

Weekdays VS Weekends: There’s a clear reason why hotel prices go up on the weekends and jump even higher on long weekends – that’s when more people travel. In short: demand goes up on weekends.

Tip: If you’re charging the same prices for both weekdays and weekends, you might want to think about changing your approach.

Read Next: Seasonality: How to Price Your Airbnb Across the Year

6. Stay Abreast of Local Happenings:

Being aware of big events happening in your city that can attract lots of people — either for fun or work activities (like relaxed events such as concerts, musicals, local festivals, big international events like F1 races, the Olympics; or work-related events like conferences, seminars, or exhibits) — is also really important.

Read Next: How to Create the Perfect Pricing Strategy for Your Airbnb


We get it; finding the perfect price for your Airbnb property can be a tough journey. It really does take a lot of time and work — something every successful Airbnb host must go through.

But there’s some good news:

There are Airbnb and property management service companies, like Keey, that are here to help take away the stress and hassle from your hosting duties, making your earnings journey smoother and easier. Take a look at what they offer and see how they can help you with your pricing troubles.

The Ultimate Guide to Insuring Your Rental Home

As a property owner who rents out one or more properties, it’s vital to have rental property insurance. This insurance offers vital coverage tailored to safeguard landlords and their properties from diverse risks and liabilities.

Rental property insurance ensures your investment is protected against potential damages from events such as fire, storms, vandalism, or other specified perils. Furthermore, this coverage includes liability protection, securing you financially if someone is injured on your premises or if you’re deemed responsible for damaging someone else’s property. In this article, we’ll delve deep into all facets of rental home insurance.


What is Rental Home Insurance?

Often referred to as landlord insurance, rental property insurance is a coverage type aimed at property owners who lease out their homes, apartments, condos, or other spaces. Its primary objective is to offer financial assurance in case of property damage or if injuries happen to individuals on the rented premises.

By securing rental property insurance, you’re cushioned against numerous risks tied to renting. Should any mishaps or natural disasters inflict damage on your property, this coverage can aid in shouldering repair or replacement expenses. And, if the property is deemed uninhabitable due to a covered event, this insurance might compensate for the resultant loss of rental income.

It’s pivotal to review your homeowner’s insurance policy before leasing out your property to gauge if it offers any pertinent coverage. Typically, homeowners insurance won’t suffice for rental properties, underscoring the need to procure the right landlord insurance to cater to renting-associated risks.

What Rental Home Insurance Covers

Rental property insurance encompasses multiple facets related to your rental asset. Highlighted below are primary elements usually encapsulated in such insurance:

  • Dwelling Coverage: This caters to physical damages to the structure caused by events listed in your policy, like windstorms or fires. If any of these events harm your rental, the insurance can foot the bill for repairs or restorations.
  • Liability Coverage: This offers financial protection if you’re legally liable for another’s medical costs or property damage on your rental grounds. If someone, be it a tenant or visitor, incurs injuries or property loss and you’re at fault, this component can cover the associated expenses. It also extends to legal defense fees up to the policy’s stipulated limits.
  • Personal Property: Some policies might cover items you provide for tenant use, e.g., appliances. It’s crucial to liaise with your insurer to comprehend the extent or limitations of this coverage.
  • Loss of Rental Income: If unforeseen events render your property unhabitable, this insurance might recompense for the potential earnings lost during that duration.

Read Next: How to Handle Airbnb Guest Damages

What Rental Home Insurance Doesn’t Cover

Despite its comprehensive nature, certain scenarios and costs aren’t covered by rental property insurance, such as:

  • Tenant’s Personal Property: It doesn’t cover any damage to tenant’s belongings. Tenants should secure their own renter’s insurance.
  • Maintenance or Equipment Failure: Typical wear and tear or equipment malfunctions aren’t covered.
  • Shared Property: This insurance generally doesn’t cater to shared housing scenarios where you lease out part of your main home.
  • Flood or Earthquake Damage: These aren’t typically covered under standard policies, necessitating separate policies for such risks.

Read Next: What You Should Do When Your Airbnb is Damaged

Do You Need Insurance for Your Rental Property?

Whether you need insurance hinges on several factors:

For brief rentals, the necessity for rental property insurance might be reduced. If you’re contemplating sporadic short-term rentals, your existing homeowner’s insurance might extend adequate coverage. It’s vital to consult your insurer to discern the extent of coverage and possibly augment it.

If renting out becomes a frequent activity, it’s deemed a business endeavor, meaning typical homeowner’s insurance won’t suffice. It’s prudent to procure dedicated landlord insurance to comprehensively shield your assets.

Landlords should lean towards this insurance, especially for extended lease periods. It buffers you from potential financial setbacks from prolonged Airbnb stays, offering coverage for property damages, liabilities, and unexpected loss of rental income. Such insurance offers landlords both serenity and crucial protection.

For properties specifically earmarked for renting and not used as a primary residence, dedicated landlord insurance is usually advised. Such policies are crafted to offer exhaustive coverage for rental-specific risks, from property damages and liability coverage to loss of rental income.

Boost Your Rental Profits with Keey

Allying with Keey, a premier rental management firm, can substantially elevate your rental profits. Their all-encompassing solutions address every facet of property rental management, guaranteeing optimal outcomes. Keey is adept at featuring your properties on renowned rental platforms like Airbnb and VRBO, ensuring heightened visibility and a steady stream of reservations.

They manage guest interactions, cleaning, maintenance, and timely problem-solving, creating a smooth experience for you and your visitors. By leveraging data-backed pricing tactics, Keey allows you to optimize your rental income, modifying rates in real-time according to market dynamics. With Keey’s vast expertise in vacation rental management, you can attain elevated rental profits while reveling in a hassle-free renting journey.

How can you boost Airbnb earnings?

Delving into the world of Airbnb can be a goldmine, especially when the property is managed effectively and reaches its fullest potential. However, this success comes with the prerequisite of understanding and managing every intricate aspect of the hosting business.

charts and diagrams

In the contemporary, fast-paced hospitality arena, expectations have skyrocketed. Guests, nowadays, not only expect Airbnb accommodations to meet but often exceed the standards of traditional hotels. They desire top-notch amenities, seamless and swift customer service, and an experience that’s memorable. Being an Airbnb host isn’t just about responding to a couple of emails—it’s about managing a full-fledged business venture.

Managing one or multiple Airbnb listings can very well turn into a demanding full-time commitment. From handling guest queries and ensuring meticulous cleaning to formulating marketing strategies and setting the right price, there’s a myriad of tasks to juggle. For many, this isn’t just a side hustle but a primary occupation. The truly successful hosts manage to generate a substantial income, showcasing the lucrative potential of the platform.

So, what strategies can be implemented to enhance Airbnb revenue?

1. Dynamic Pricing:

One of the simplest yet effective strategies to amplify your Airbnb earnings is by employing dynamic pricing. Adjust your rates for weekends, peak seasons, and off-peak times. The crux lies in ensuring you don’t undervalue your property. Research the pricing strategies of nearby hotels and other Airbnb listings, especially during significant local events. Despite a hotel offering luxurious amenities like a spa, the spaciousness, garden, or the charm of your neighborhood might have a unique appeal to many guests.

2. Listing Optimization for Maximum Conversion:

It might sound fundamental, but it’s staggering how many hosts overlook the potential of listing optimization. To drive interest and secure bookings, you must make your listing stand out. High-quality, captivating photos that truly represent your property and its unique features can make a world of difference. The title of your listing should be catchy and immediately grab attention. Finally, an elaborate description highlighting the amenities, local attractions, and exclusive insider tips can be the cherry on top, providing a comprehensive view of what you offer.

Read More: How to Create a Title and Description that Will Optimise Airbnb Listings

3. Strategically Set Cleaning Fee:

Consider slightly elevating the cleaning fee to augment your earnings from the listing. However, it’s pivotal to maintain a balance to ensure it remains attractive for short stays as compared to hotels. For hosts who hire external cleaning services, negotiating a long-term contract with a trusted provider can prove beneficial. Efficient communication can also ensure that the cleaning process is swift and seamless.

4. Swift Response to Guest Inquiries:

A timely response can significantly boost your bookings. Given the global nature of Airbnb, hosts often receive messages at inopportune times due to time zone differences. Regardless of the hour, potential guests anticipate immediate answers. In the service industry, the axiom “the customer is king” holds. If you cannot manage timely responses, consider enlisting a dedicated professional to handle guest communication.

Read Next: How to Exceed Your Airbnb Guest’s Expectations and Maximize Bookings

5. Professional Management for Assured Success:

Engaging with a professional short-term rental manager or company can be a game-changer, particularly if managing your Airbnb becomes too time-consuming. Companies like Keey provide comprehensive concierge services, handling every aspect of your property and listing, ensuring an uptick in your rental income.

By adopting these strategies and giving due attention to every detail, hosts can truly harness the potential of Airbnb and ensure a steady and impressive income stream.

Preparing for Airbnb Guests: 5 Essential Steps

writing a to-do list

Preparing your Airbnb for guests goes beyond just clean sheets and a quick vacuum. Achieving success as a host requires meticulous attention to detail and ensuring your space is not only clean but also welcoming. Here are five crucial steps to take before your guests arrive:

1. Bins:

Cleaning and emptying the bins should be a top priority before your guests’ arrival. Don’t limit this to just the kitchen; check all bins, including those in the bathroom. Nobody wants to discover remnants from previous travelers in the bathroom bin. Be thorough in your cleaning, reaching under beds, between couch cushions, and behind doors. Don’t leave any area untouched. Mop tiled floors and vacuum carpets meticulously.

Tip: Consider providing separate bins for recycling and general waste, along with clear labeling. This not only encourages eco-friendly practices but also makes it easier for guests to dispose of their trash correctly.

Read More: Creating Memorable Stays: Best Practices for Airbnb Hosts

2. Sheets and Towels:

If you plan to host guests frequently, it’s wise to maintain a substantial supply of sheets and towels to avoid last-minute shortages. Always keep clean sheets, towels, and essential amenities readily available in the cupboard. This ensures not only that you can provide fresh linens for new guests but also that they have access to additional towels or sheets during their stay. If you’re uncomfortable with this access, be prepared to deliver fresh linens upon request.

Tip: Invest in high-quality, durable linens that can withstand frequent washing. Guests appreciate the luxury of soft, fresh sheets and towels, and it reflects positively in their reviews.

Read Next: Three Hospitality Tips to Make Your Property Memorable

3. Toilet Paper:

Few things are more inconvenient for guests than running out of toilet paper. Ensure you stock an ample supply within easy reach of the bathroom, preventing any awkward situations.

Tip: Store extra rolls of toilet paper in an easily accessible and visible location in the bathroom, so guests can quickly find them when needed. A decorative basket or wall-mounted holder can be a stylish solution.

4. The Kitchen:

While many hosts expect guests to clean up after themselves in the kitchen, it’s your responsibility to ensure they’ve done a thorough job. Cutlery, glasses, plates, pots, and pans should all be spotless and neatly stored. Replace used tea towels with fresh ones, check and refill salt and pepper shakers and other condiments, and clear out any leftover food from previous guests. Make sure the kitchen appears clean and organized.

Tip: Create a simple instruction manual for kitchen appliances like the oven, microwave, and dishwasher. This helps guests feel more at ease and minimizes the chances of any accidental damage due to improper use.

Read More: How to Make Your Airbnb Feel Like Home

5. Valuables:

Safety should never be compromised. Lock up your valuables, whether by taking them out of the house or securing them in a safe. Remove items of value from areas accessible to guests, including jewelry, personal documents, credit cards, electronic devices, antiques, or collectibles.

Tip: Consider installing a secure lockbox or a small safe within the rental property. This offers guests a place to store their valuables during their stay, enhancing their peace of mind.

If you find yourself overwhelmed with Airbnb hosting responsibilities, consider enlisting the help of Keey. We specialize in managing short-term rentals across the UK. Our team can arrange for professional cleaning services to ensure your home is in top condition for your guests. For more ideas on preparing your home for guests, be sure to check out our other posts.

Hosting guests on Airbnb can be a rewarding experience, but attention to detail is key to earning positive reviews and ensuring a smooth guest experience.

Short-Term Rental Mastery: Your Comprehensive Handbook

The ‘sharing economy’ has revolutionized the landscape of short-term rentals, with trailblazing platforms like Airbnb leading the charge. Homeowners and those with secondary properties are now poised to capitalize on this burgeoning market. By listing their unoccupied spaces, they can generate a new revenue stream and offer travelers a homely and cost-effective alternative to conventional hotels.

The surge in platforms such as Airbnb has amplified the demand for temporary lodgings. These platforms empower homeowners to swiftly list their spaces, even for short durations. This newfound adaptability, once considered financially unviable for many property owners, has ushered in a realm of opportunities.

But is this transient rental model suitable for you? Dive into this article as we unravel the intricacies of short-term rentals. Let’s dive in!

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Decoding Short-Term Rentals

You might be pondering, “What exactly constitutes a short-term rental?” Essentially, these are properties or rooms leased for brief periods, presenting an alternative to standard hotel stays. They cater to transient visitors, whereas long-term rentals cater to those looking for prolonged occupancy.

The spectrum of short-term rentals is vast, ranging from a spare bedroom in a city apartment to opulent beachside estates or cozy mountain retreats. The choices for consumers are boundless.

The meteoric rise of the short-term rental sector can be attributed to platforms like Airbnb and VRBO. These giants have carved a niche, linking property owners with travelers in search of temporary accommodations. Since its inception in 2008, Airbnb has become a global phenomenon, boasting listings in over 10,000 cities. VRBO, too, with its 2 million listings, is a formidable contender.

Why Consider Short-Term Rentals?

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Flexibility and Ease for Homeowners

Short-term rentals bestow homeowners with unparalleled flexibility. They can dictate when their property is available, be it for select dates, weekends, or seasonal intervals. This adaptability ensures they can align with their personal commitments.

Moreover, platforms like Airbnb have simplified property management, offering intuitive tools for bookings, guest interactions, and overall oversight.

Potential for Enhanced Revenue

In contrast to long-term rentals, which often have fixed rents, short-term rentals allow homeowners to capitalize on the fluctuating demand. By setting premium prices for brief stays, they can potentially rake in more than conventional long-term arrangements. For instance, a week-long stay priced at $1500 could outstrip the monthly earnings from a year-long lease.

Venturing into Various Platforms

Platforms such as Airbnb and offer a treasure trove of opportunities. They grant access to a diverse clientele, enabling homeowners to broaden their horizons in the dynamic short-term rental arena. These platforms amplify a property’s visibility, ensuring maximum occupancy potential.

The Evolving Dynamics of Short-Term Rentals

The appetite for short-term rentals is on an upward trajectory, spurred by travelers’ evolving preferences and their quest for authentic experiences. Today’s travelers are on the lookout for more than just a bed; they crave personalized spaces, local vibes, and a sense of belonging.

Moreover, a discernible shift is underway, with many travelers favoring short-term rentals over hotels. This transition is driven by cost considerations, diverse lodging options, and the allure of added space, seclusion, and amenities.

Embarking on Your Short-Term Rental Journey

Venturing into short-term rentals can be both exhilarating and rewarding. Whether you’re mulling over converting an extra room into a guest haven or leasing your entire abode, the world of short-term rentals beckons with promise, profitability, and a connection to the vibrant travel community. Ready to embark on your short-term rental odyssey? Let’s guide you through!

Navigating the Legal Landscape of Short-Term Rentals

Before diving into the world of short-term rentals, it’s imperative to familiarize yourself with the legal and regulatory framework in your region. This means delving into local ordinances, permits, licensing, and tax implications tied to short-term leasing.

As 2023 unfolds, UK landlords are navigating a sea of legislative shifts poised to redefine the rental arena. Ellie Hall, the helm of Martin & Co, suggests that enlisting a letting agent’s expertise is becoming indispensable to navigate these evolving waters.

The anticipated UK-wide legislative overhaul for short-term rentals seeks to instill transparency and responsibility. Noteworthy proposals encompass a 90-day cap on Airbnb stays, obligatory registration for short-let proprietors, planning consent stipulations, and harmonizing housing needs with tourism aspirations. Staying abreast of these shifts is paramount.

Legal stipulations for short-term rentals can differ vastly across regions, with the intent to regulate rental influx and bolster the hospitality sector. For instance, while Santa Barbara has clamped down on short-term rentals, New York City enforces rigorous mandates under the Multiple Dwelling Law, with non-compliance potentially incurring daily penalties up to $2,500. Adherence is non-negotiable.

Is Your Property Cut Out for Short-Term Rentals?

Location Matters

A prime location, proximate to public transit, attractions, and a bustling array of eateries and boutiques, can be a magnet for tourists. Ascertain if the locale is a year-round hotspot or seasonally driven.

Economic Pulse

Scrutinize the economic vitality of the area. Prioritize regions with flourishing sectors poised for sustained growth, steering clear of locales tethered to waning industries.

Living Costs

Grasp the living cost metrics, encompassing rent benchmarks, taxation, and utilities. Gauge the market’s viability and ascertain if striking a balance between expenses and competitive rental rates is feasible.

Know Your Audience

Align with the inclinations of the millennial cohort, who gravitate towards authentic local stays and immersive escapades. Stay attuned to regulatory shifts that could influence your property choices.

Reae Next: 7 Things You Should Know About Owning a Short-Term Rental Space

Decking Out Your Property for Guests

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First Impressions Count

Greet guests with a bespoke welcome mat, functional storage like coat racks, and aesthetic touches like art pieces. Employ lighting and greenery to craft an inviting ambiance.

Living Spaces

Furnish in sync with the room’s vibe, ensuring seating fosters easy interaction. Accentuate focal points, intersperse art, and use lighting to set the mood.

Bedroom Bliss

Comfort reigns supreme. Invest in plush bedding, privacy-enhancing drapes, and decor that resonates warmth and tranquility.

Kitchen Essentials

Equip with indispensable appliances and ensure ample storage. Prioritize durability, aesthetic appeal, and functional lighting.

Dining Delights

Craft a thematic dining space, blending furniture, textures, and decor elements. Comfortable seating and ambient lighting can elevate the experience.

Bathroom Oasis

Illuminate well, employ soothing hues, and intersperse vibrant decor elements. Introducing greenery can infuse vitality.

For interior design expertise, consider perusing client testimonials, soliciting recommendations, or collaborating with Airbnb management entities like Houst, known for their curated design connections.

Pricing Your Property Right

Harness Data

Leverage software and credible data reservoirs to discern market dynamics and benchmark pricing. Understand your competition’s pricing matrix and adapt yours in tandem. Delve into guest patterns to finetune pricing tactics.

Platform Insights

Platforms like Airbnb, VRBO, and offer a wealth of data on pricing and occupancy trends. Harness in-built pricing algorithms and historical data to make informed decisions.

Stay Ahead of the Curve

Regularly revisit your competitive analysis, identifying market gaps and accentuating your property’s unique offerings.

Dynamic Pricing

Adapt pricing in line with demand fluctuations. Surge prices during peak periods and offer incentives during lulls. Platforms like Airbnb and offer dynamic pricing tools, but always factor in local guidelines.

Listing Excellence

A stellar listing, replete with vivid imagery, comprehensive descriptions, and accurate details, can be a game-changer. Consistently updated listings and positive reviews can justify premium pricing.

Strategic Promotions

Strategically deploy discounts to lure guests during off-peak times. Foster guest loyalty with repeat-booking incentives and time-bound promotions to spur bookings. Continually assess the impact of promotional strategies on revenue and occupancy.

Unlocking Success in the Short-Term Rental Arena

In the realm of short-term property leasing, distinguishing yourself from the myriad of options is pivotal for drawing guests and optimizing your revenue stream. Crafting a compelling listing narrative, fine-tuning your listing for search visibility, presenting top-notch property visuals, and adeptly handling guest interactions and feedback are the cornerstones of success.

Penning a Compelling Listing Narrative

To weave an irresistible listing narrative, spotlight the distinctive attributes and conveniences of your property. Articulate the perks and unique selling points of choosing your space, employing vivid and captivating language. Furnish precise and comprehensive details about the property, touching upon its locale, dimensions, and facilities. Highlight proximate points of interest and recreational activities.

A standout Airbnb listing is a blend of a catchy title, a vivid description, pristine photographs, precise details, competitive pricing, and a hospitable ambiance. A consistent influx of bookings and glowing reviews can elevate your listing’s prominence on the platform. Regularly monitoring reviews and refining the guest experience is integral to sustained success in the vacation rental sector.

Fine-Tuning Your Listing for Digital Visibility

Boost your listing’s digital footprint by embedding pertinent keywords in your title and narrative, enhancing its prominence in search outcomes. Populate all mandatory fields and furnish exhaustive and accurate particulars. Harness the full spectrum of listing functionalities, from amenities and check-in modalities to house protocols.

For effective Airbnb listing optimization:

  • Showcase your space with crisp, high-definition images.
  • Draft a captivating narrative peppered with relevant keywords.
  • Detail amenities and local landmarks.
  • Price competitively, grounded in market research.
  • Regularly refresh your availability calendar and adeptly manage reservations.
  • Maintain transparent policies, and swiftly address queries.
  • Solicit feedback from contented guests to bolster your credibility.
  • Periodically refine your listing based on feedback and market shifts.

Presenting Your Property in the Best Light

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Either commission professional photography or master the art of capturing stellar property visuals. Accentuate the property’s most alluring facets, spanning its interiors, exteriors, and standout features. Harness ambient lighting and adept staging to amplify your rental’s aesthetic appeal. Provide a diverse photo array to offer a holistic view of the property. Here are some pointers for stellar property visuals:

Furnished vs. Bare: For furnished spaces, spotlight decor and ambiance. For unfurnished ones, emphasize spaciousness and luminosity.

Lighting: Opt for the day’s brightest hours, tempering excessive sunlight. Supplement with auxiliary lighting if required.

Resolution: Opt for high-resolution shots to capture intricate details. Resolution can be downscaled later if needed.

Equipment Essentials: Arm yourself with a camera, a tripod for stability, supplemental flash, and a wide-angle lens for expansive shots.

Property Prep: Ensure your space is pristine, orderly, and aesthetically pleasing before the shoot. Consider sprucing up furnishings, fixtures, and exteriors for added allure.

Mastering Guest Interactions and Feedback

Prioritize impeccable guest communication, addressing inquiries and messages with alacrity and professionalism. Furnish comprehensive and useful details to aid guests during their sojourn. Prompt guests to share their feedback post-stay. Diligently monitor and respond to guest feedback, addressing any concerns with grace and promptness. Harness feedback to continually refine your offering.

For instance, Airbnb feedback is instrumental for your listing’s success. It offers invaluable insights to prospective guests and significantly influences Airbnb’s ranking algorithm. As per Airbnb, a plethora of five-star reviews can markedly boost your search ranking. To thrive on Airbnb and clinch the coveted Superhost status, Airbnb advocates maintaining an average rating north of 4.8 out of 5 stars.

Delivering Unparalleled Guest Experiences

Offering unparalleled guest experiences is the linchpin of success in the short-term rental sphere. Delighted guests are more inclined to pen glowing reviews, endorse your property, and return for future stays. To realize this, it’s vital to discern guest expectations, curate a hospitable ambiance, proffer additional amenities and personal touches, and adeptly manage guest inquiries and check-ins. Here are some invaluable insights:

Understanding Guest Expectations

Invest time to discern the preferences of guests seeking vacation rentals. Probe popular conveniences, sought-after locales, and typical guest prerequisites. This insight will empower you to tailor your listing and amenities to align with guest aspirations.

Creating a Hospitable and Cozy Ambiance

Ensure your rental exudes cleanliness, maintenance, and warmth, fostering a hospitable and cozy ambiance. Prioritize creature comforts like plush beds, premium linens, and ample toiletries. Ponder the overarching ambiance and decor to craft a welcoming milieu that resonates with guests.

Offering Additional Amenities and Personal Touches

Amenities play a pivotal role in crafting a memorable guest experience. Mull over proffering small conveniences like coffee, tea, snacks, and basic toiletries. If your locale permits, consider amenities linked to nearby attractions, such as beach paraphernalia or hiking gear.

Handling Guest Inquiries, Reservations, and Check-Ins

Flexibility in check-in and check-out timings is a hallmark of a stellar host. Accommodating your guests’ scheduling needs showcases your commitment to ensuring a seamless and delightful experience. Demonstrating such flexibility can incentivize guests to choose your listing in the future, as it amplifies their convenience.

Be agile and professional in your guest interactions. Swiftly address inquiries, provide granular details about the property and vicinity, and assist throughout the reservation process. Simplify the check-in procedure with lucid guidelines and be accessible to address any queries or concerns.

Optimizing Short-Term Rental Operations

For a thriving vacation rental venture, seamless operations are paramount. From devising astute pricing tactics to overseeing reservations, maintaining cleanliness, and addressing guest concerns, every facet demands meticulous management. Here’s a guide to launching a successful short-term rental enterprise.

Crafting Smart Pricing Tactics

Strategic pricing is the linchpin for amplifying your short-term rental revenue. On average, Airbnb listings can yield about 25% more income than long-term leases, even at a 70% occupancy rate. Investigate comparable listings with stellar reviews to pinpoint an optimal pricing bracket. Start with a competitive rate to lure bookings and incrementally adjust as you garner positive feedback.

Overseeing Reservations, Schedule, and Synchronization

Efficiently handling guest queries, reservations, and check-ins is pivotal for a frictionless booking journey. Harnessing synchronization tools ensures up-to-date availability across various platforms, reducing the likelihood of overlapping bookings. Swift and clear communication regarding availability and prompt replies to guest queries enhance the overall guest experience.

Maintaining Cleanliness and Property Upkeep

A rigorous housekeeping regimen and checklist are vital for ensuring a spotless environment. Periodic property assessments and swift maintenance interventions guarantee guest comfort. Partnering with seasoned cleaning services and repair professionals can expedite property upkeep.

Addressing Guest Concerns and Mediating Conflicts

A guest-first mindset empowers hosts to swiftly and professionally tackle guest queries and issues. Establishing transparent communication avenues for lodging complaints and offering timely solutions enhances guest satisfaction. Adopting adept conflict mediation techniques ensures memorable stays and safeguards your reputation.

Adhering to Legal Mandates and Obligations

signing a document

Staying compliant with legal mandates is non-negotiable in the short-term rental domain. Key areas to concentrate on include:

Tax Implications for Short-Term Rental Earnings

Income from your short-term rental might come with tax ramifications. Grasping your tax duties and seeking advice from tax experts ensures adherence to local tax regulations. Key points to consider include:

Mortgage Interest Deductions: Unlike long-term leases, short-term rentals face no curbs on mortgage interest deductions, offering a financial edge for hosts.

Pension Contributions: Earnings from short-term rentals count towards pension contributions, potentially bolstering your long-term financial stability.

Capital Allowances: Short-term rentals are eligible for Capital Allowances, granting hosts tax relief on specific capital expenditures, potentially enhancing profitability.

Capital Gains Tax: It’s pivotal to recognize that some Capital Gains Tax reliefs might not apply to short-term rentals as they do for traditional long-term leases.

Local Bylaws and Licensing

Adherence to local regulations and obtaining requisite permits or licenses is essential. For instance, in London:

Rental Duration: Homes can be rented short-term for up to 90 days annually without a permit.

Exceeding the 90-Day Threshold: Renting beyond 90 days necessitates a planning permit and submission of Airbnb’s exemption form.

Partial Home Rentals: Renting part of your home has no specific day limit, provided you cohabit during the rental period.

Tenant Permissions: Tenants must secure landlord approval before initiating short-term rentals.

Council Tax: Short-term hosts bear the council tax responsibility, irrespective of exemptions or discounts.

Insurance for Short-Term Rentals

Shielding your property and guests is paramount. Acquiring tailored insurance, like specialized short-term rental coverage, mitigates potential risks and offers peace of mind.

Safety Protocols for Guests

Prioritize guest safety by implementing essential measures. Equip your property with smoke alarms, fire safety equipment, and carbon monoxide detectors. Offer clear emergency guidelines and contact details. Consider advanced security measures, such as digital locks or smart security systems, to bolster guest safety.

Read Next: How to Carry Out a Thorough Rental Property Inspection

Promoting Your Short-Term Rental

Harness potent strategies to allure guests and amplify bookings. From tapping into social media’s reach to cultivating a robust online reputation, myriad avenues await exploration. Collaborating with local tourist bodies and fostering repeat business can further bolster your venture’s success.

Monitoring Performance with Data Insights

To guarantee your short-term rental’s success, it’s crucial to monitor performance metrics and make informed decisions. This encompasses tracking vital performance indicators, scrutinizing guest feedback, optimizing occupancy and revenue, and adapting to market fluctuations.

Future Outlook in Short-Term Rentals

The short-term rental sector has seen remarkable evolution and innovation. As the landscape continues to shift, hosts must stay abreast of emerging trends and innovations. From the integration of cutting-edge tech to the rise of sustainable practices and the sharing economy’s impact, the future promises exciting developments.


With this guide in hand, you’re equipped to navigate the nuances of the short-term rental world, whether you’re listing your property or seeking a unique stay. For a hassle-free experience, consider partnering with a reputable short-term rental management firm.

Optimize Your Short-Term Rental Journey with Keey

Keey stands as your premier ally in the realm of short-term rentals, delivering an all-encompassing suite of services to refine and amplify your hosting endeavors. With Keey’s multi-platform listing capability, your property gains unparalleled visibility across diverse rental platforms. Their adept photography services encapsulate the beauty and allure of your space, drawing in potential guests with captivating imagery. From curating engaging property descriptions to fine-tuning pricing for optimal returns, Keey’s seasoned team manages every facet of your listing.

For peace of mind, Keey extends robust property insurance coverage. Plus, with their guaranteed rent feature, you can relish a consistent revenue flow, sidestepping the concerns of variable occupancy rates. Trust Keey to elevate your short-term rental venture, ensuring a smooth and lucrative hosting experience.

Discover how much your property could earn you