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How Can I Make My Short Let More Energy-Efficient?

energy efficiency rating

Given the ongoing energy bill crisis, UK homeowners have actively sought smarter ways to manage their energy use and discover more sustainable energy sources. The cost-of-living crisis has directly threatened small, short-let businesses across the UK. However, as a holiday let owner, you can take steps to ensure that your property uses energy as efficiently as possible. Keep reading to discover how you can make your short let more energy-efficient and explore eco-friendly alternatives.


Smart Heating

Investing in a smart heating system is a practical choice for your holiday home since it can help you gain control over your most significant energy expense. With the ability to manage heating through a convenient smartphone app or a scheduled system, you can have peace of mind knowing that guests haven’t left the heating on when they depart or are continuously using it. Additionally, during freezing weather, this digital method makes it straightforward to regulate the heating to prevent frozen pipes.

Energy-Efficient Appliances

Investing in new appliances for your holiday home may come with a significant initial cost. Nevertheless, in the long run, appliances rated between A and A+++ will save you substantial money due to their energy efficiency. Additionally, this choice is more environmentally friendly.

Consider, especially, the replacement of your boiler and radiators, as older models could cost you over £200 per year in energy bills. If you haven’t already, switching to LED bulbs for your lighting is a simple yet effective way to initiate energy efficiency in your short-let property.

Insulation, insulation, insulation!

home insulation

The soaring cost of heating our homes during the winter months became a national concern, with average monthly prices reaching unprecedented levels. However, holiday homeowners can take measures to ensure that they retain heat in their houses for longer:

Installing double-glazed windows can be costly, but they efficiently retain heat, provide added security, and offer better noise insulation. Cavity wall insulation is another essential step to ensure higher energy efficiency, especially for properties built before the 1980s. Seek professional advice to assess the impact on the building, and professional installation is necessary. For a quick and cost-effective solution, insulating the loft space can be done as a DIY project. Another valuable tip is to upgrade curtains to thick, high-quality materials and inspect window and door seals to block any draughts effectively.

Go Green

Utilizing renewable energy sources not only offers a cost-effective energy solution but also benefits the environment, making it an appealing feature for eco-conscious guests. While the installation of renewable energy sources like solar panels, hydroelectric units, and wind turbines can be expensive, they offer a cost-efficient and sustainable power supply to your home. It’s important to note that their performance depends on the weather, so you should evaluate the initial installation cost against the expected output in your local area.

By adopting these key strategies, you can significantly improve the energy efficiency of your short let, leading the way toward a more sustainable and budget-friendly future.

solar panel


In summary, amidst rising energy costs and economic challenges, holiday let owners can enhance energy efficiency by using smart heating, energy-efficient appliances, improved insulation, and exploring renewable energy sources. These steps save money and appeal to eco-conscious guests, fostering a more sustainable and cost-effective short let property.

If you feel ready to outsource your property management to an expert, check out our services

How to Choose the Right Furniture for Your Airbnb?

woman shopping at furniture store

Think of a typical “grandma’s house” with a floral sofa and doilies. If grandma adds a modern table with shiny legs, it would look out of place in her cozy, old-fashioned room.

Your Airbnb’s furniture shows the kind of experience and price level you’re offering. Fancy furniture doesn’t fit in a cheap rental, just like simple IKEA pieces wouldn’t match a fancy place. But, no matter where your furniture comes from, it’s important to make sure it all goes well together. This is what guests are looking for today.

Getting the right look and feel with your furniture can lead to good reviews and more money. Need help starting? Here are our best tips for picking Airbnb furniture.

woman shopping at furniture store

How to furnish an Airbnb

To furnish an Airbnb, first decide what kind of experience you want to give your guests. For example, a fancy rental in the Hollywood Hills will need different furniture than a small cabin in the Rocky Mountains. Furnishing your Airbnb might seem easy, but it’s important to really understand your market and how much you’re charging.

The furniture in your Airbnb is key to making your listing stand out. You need furniture that looks good in photos, whether it’s expensive or not. Also, think about how much you charge per night; the more you charge, the more guests expect.

So, how you choose and arrange your furniture is just as important as the furniture itself. You can go for high-end items or more affordable ones. Below, we’ll talk about how to do this well.

Define your property’s style

Decide on a look before you furnish your Airbnb. Guests often prefer clean, minimalist styles like Scandinavian and Modern Farmhouse, but you don’t have to completely redo your space to match these.

Analyze your market and competitors. Consider whether you’re aiming for a high average daily rate (ADR) or a more budget-friendly short-term rental (STR). Think about your Airbnb’s location: is it in a city or in the mountains? Also, consider if there’s a unique local style or furnishing, like porch beds in the South.

These considerations will guide you to the ideal aesthetic for your Airbnb. Remember, guests seek immersive experiences, so choose furniture that reflects both your market and your pricing strategy. If you’re offering a luxury experience, ensure your furniture is luxurious.

Understand furniture function

You’ve chosen a style – that’s great. Now, focus on the function of your short-term rental’s (STR) furniture. Consider how guests will use each piece. For instance, is the living room ottoman meant for storage, or is it just for show?

Choose furniture that enhances your guests’ experience during their stay. A trendy hanging chair might look great on TikTok and attract bookings, but if there’s no comfortable seating, that’s a problem.

This principle applies to practical furniture too. Don’t choose a stylish dining table that seats only four if your STR accommodates eight people.

Most importantly, avoid prioritizing style over substance. While it’s tempting to design an STR that looks good, don’t compromise functionality and comfort for aesthetics.

Airbnb furniture safety

woman testing a mattress

No matter if your furniture is from Pottery Barn or a garage sale, it must be safe. Safety might not be the first thing you think of with furniture, but it’s important. Taking time to secure furniture properly can prevent big problems later.

Secure beds, dressers, and other large furniture to the wall. Put guard rails on all bunk beds. Ensure that electrical outlets are grounded and meet code requirements. Use cordless blinds to reduce choking hazards and provide child-proofing items like baby gates if needed.

Cost-effective furniture

You don’t have to spend a lot to furnish your Airbnb, but what you spend should match your rental’s price range. Fancy furniture like Crate & Barrel might be too expensive for a budget rental, but could be a good choice if you’re charging luxury prices.

Whatever your price range, it’s smart to think about how you use your furniture budget. Better quality furniture costs more but lasts longer. You don’t have to spend a lot on everything, though. It’s a good idea to spend more on important things like beds and couches and save on things that aren’t used as much, like dining chairs.

What furniture does my Airbnb need?

You likely already know that your short-term rental (STR) needs at least one bed and probably a couch. However, the other furniture depends on your specific unit.

You should furnish rental properties to make the most of all available spaces. Furnish every bedroom with beds, provide plenty of comfortable seating in living and dining areas, and even add a cozy chair or two on patios. Typically, this includes:


  • Choose a bed with a headboard.
  • Select a comfortable mattress that’s at least eight inches thick.
  • Provide bedside tables and lamps.
  • Ensure outlets are accessible. Use an extension cord if outlets are behind the bed or hard to reach.
  • Include a dresser.
  • Hang a mirror.
  • Place an area rug.

Living room:

  • Offer enough seating for the number of guests your STR accommodates. This might include:
    • A couch or sectional.
    • A sofabed with a pull-out mattress.
    • A loveseat.
    • Armchairs or recliners.
    • A coffee table or ottoman.
    • Side tables.
  • Set up a TV.
  • Add an area rug.
  • Place table and/or floor lamps.

For other spaces:

Patio furniture:

  • Use a bistro table.
  • Add an outdoor couch or loveseat.
  • Include a side table.
  • Provide an umbrella or shade covering.


  • Have barstools.
  • Consider a kitchen island.
  • Include a kitchen helper for family-friendly STRs.


  • Equip with a desk.
  • Add a desk chair.
  • Provide lighting.
  • Ensure outlets are accessible.

Remember, the furniture you choose should reflect how you price and position your STR. Whether you’re targeting families or couples, luxury or budget travelers, your furniture should match your market.

Where to Buy Furniture for Airbnb

The right place to buy furniture for your Airbnb varies, just as furnishing styles do. If you manage local Airbnbs, shopping in person might suit you best. However, if you manage your STRs remotely, online shopping could be more convenient.

Here are some of our favorite places to shop for Airbnb furniture:


IKEA is more than just Swedish meatballs; it’s a one-stop shop for Airbnb furniture. Here, you can find everything from beds and frames to bedding, living room furniture, and decor for every room. While their furniture is generally budget-friendly, they also offer some high-end looking pieces that are still affordable.


For online shopping, Wayfair is an excellent choice. They offer a wide range of options for every budget and room. Wayfair is especially useful if you need to furnish multiple units across different price tiers or manage your units remotely.

West Elm

West Elm appeals to luxury travelers. If you’re aiming for higher average daily rates (ADRs) or competing with upscale STRs, consider West Elm. Their furniture is not only comfortable but also stands out in photos. However, be mindful that West Elm’s higher prices might impact your profit margins if you’re aiming for a modest ADR.

Craigslist/Facebook Marketplace

For local Airbnb hosts who can dedicate time to furniture hunting, Craigslist or Facebook Marketplace are excellent options. You can find high-quality pieces at low prices. However, this approach requires more effort and time to find pieces that match your aesthetic.

American Furniture Warehouse (AFW)

AFW is great for knowing exactly what you’re getting. You can visit an AFW, try out furniture, and then order for your unit’s location. It’s ideal for standardizing your listings and ensuring comfort and quality. However, be aware of potentially long wait times for orders, so check delivery times before purchasing.

Quick Guide to Furnishing Your Airbnb Property

Furnishing a vacation rental home isn’t a quick or easy task. Simply ordering a bunch of mismatched pieces online might hurt your average daily rate (ADR) and revenue. Instead, take time to analyze your market, decide on an aesthetic, and choose furniture that delivers the experience you promise your guests.

You also don’t need to spend too much time furnishing your Airbnb. AirDNA’s improved Rates Tool comes with smart filters that quickly determine your price tier. Whether your short-term rental (STR) is budget, economy, midscale, upscale, or luxury, this tool helps you save time. Then, you can focus on selecting furniture that really makes an impact.

If you feel ready to outsource your property management to an expert, check out our services

How to Boost Your Rental’s Appeal for Last-Minute Bookings?


If you own or manage a vacation rental and want to increase your occupancy rates by getting last-minute bookings, this is the time to act. The travel industry is currently experiencing a surge in spontaneous travelers, actively seeking flexible and impromptu getaways. They are in search of last-minute vacation rentals, and attracting these last-minute bookers can drastically enhance your short-term rental business, maximizing both occupancy rates and revenue.

In this blog post, we’ll delve into effective strategies that will help you draw in impulsive travelers and secure more last-minute bookings for your vacation rentals. By adopting these tips and techniques, you can optimize your property’s visibility, offer compelling deals, and create an urgency that compels guests to quickly book your property for their upcoming spontaneous trips.

traveler last-minute booking

1. Optimize your online presence

To attract last-minute bookings, having a strong online presence is crucial. Begin by making sure your vacation rental listing is enticing, accurate, and up-to-date on popular platforms like Airbnb,, or VRBO. Listing on multiple channels increases your audience and boosts your potential for bookings, helping you fill vacancies. Although this might mean more work and a risk of double bookings, using a channel manager like Keey can unify your calendars and help you streamline and automate operations across multiple channels.

Ensure that your listings draw in potential guests by featuring high-quality photos that highlight your property’s unique features and amenities. Also, craft a compelling listing description that showcases the key selling points and emphasizes the value you offer to last-minute travelers.

2. Offer Last-Minute Deals and Discounts

Create urgency by offering special deals and discounts for last-minute bookings when your property is vacant. You might offer discounted rates for upcoming dates within a few weeks or provide additional perks like complimentary late check-out or welcome amenities. Get creative by linking your rental with a local event, restaurant, experience, or even a tee time at a nearby golf course. Your offers may vary with the season, but focus on what will attract those last-minute travelers. Actively form partnerships in your community to make these offers a reality.

Actively promote these offers on your website, social media channels, and through email newsletters to catch the attention of potential guests looking for spontaneous getaways.

3. Utilize Social Media and Email Marketing

Use your social media platforms and email marketing to reach last-minute travelers. Post engaging content regularly on platforms such as Instagram, Facebook, and Twitter, showcasing your vacation rental and any ongoing promotions. Consider creating ads on Facebook and Instagram; since Facebook owns Instagram, your ad can appear on both platforms simultaneously. Craft a strong call to action to entice last-minute travelers to book with you. Add a booking link across your social media pages to enable immediate action from your followers.

If you haven’t already, develop an email subscriber list of past guests and inquiries, and send out regular newsletters featuring exclusive deals and information on last-minute availability. Segment your email list to specifically target subscribers interested in last-minute offers or those living within a close driving distance. Ensure your subject line is catchy and relevant to your call to action – encouraging bookings for your vacant dates.

Engage your followers further and broaden your reach by offering a referral bonus for new bookings.

4. Leverage Local Events and Activities

Keep abreast of local events, festivals, and activities near your vacation rental. When you promote last-minute bookings, emphasize your property’s proximity to these events and the convenience and unique experiences guests will enjoy by booking with you. Suggest nearby attractions, restaurants, and entertainment options to attract last-minute travelers seeking a memorable getaway.

5.Implement Flexible Booking Policies

5. Implement Flexible Booking Policies

person booking a rental online

Offer more lenient booking policies to appeal to last-minute travelers who often seek flexibility in their accommodation arrangements. Consider reducing minimum stay requirements, providing flexible cancellation policies, or allowing same-day bookings. Ensure Instant Book is activated across all channels to appear in searches by last-minute travelers. Remember, these travelers are looking to book quickly—if they have to wait for your approval, they might move on to another option.

6. Engage with Previous Guests

Utilize guest loyalty and word-of-mouth marketing by reaching out to previous guests who enjoyed their stay at your vacation rental. Offer them exclusive deals for future last-minute bookings. Encourage them to leave reviews and share their experiences on review platforms and social media, thereby enhancing your property’s visibility and credibility.

7.Stay Active and Responsive

Respond proactively and quickly to inquiries, providing potential guests with prompt and helpful information. Remember, timeliness is crucial for last-minute bookings, and any delay in your response could result in a lost booking opportunity.

Embrace the world of last-minute bookings to transform your vacation rental business. Implement strategies that attract spontaneous travelers, and you’ll optimize your property’s occupancy rates, maximize revenue, and establish a reputation for flexibility and responsiveness. Continuously monitor market trends, adapt your strategies, and stay ahead of the competition. By offering enticing deals, leveraging online platforms and marketing channels, and delivering exceptional guest experiences, you position your vacation rentals as the top choice for those seeking a quick escape. Get ready to welcome a wave of spontaneous guests and convert those last-minute vacancies into thriving bookings. Start applying these tips today and see the positive impact on your rental business.

If you feel ready to outsource your property management to an expert, check out our services

Can Managing Rentals Ever Be Easy?

landlord handing keys over

The short-term rental market might not always be as simple as it seems, and if you’ve recently started in real estate, you might have discovered this the hard way. Short-term rentals offer many advantages over long-term rentals, but they also come with their own unique complexities and problems. Today, we’ll closely examine the challenges of managing rentals, and explain why hiring a short-term rental management company is the best way to realize your landlord dreams while staying stress-free.

landlord handing keys over to the tenant

Staying Ahead in the Market

The real estate market constantly fluctuates, and the short-term rental properties market perfectly illustrates this. The cost of short-term renting can drastically change from week to week, influenced by both the economy and seasonal trends.

Short-term rental management is the solution to this problem. A short-term rental management company will track the market for you, ensuring your prices maintain the best balance between being competitive and profitable.

Addressing Frequent Maintenance Issues

Short-term rentals often require more frequent maintenance due to the high turnover of guests. Regular wear and tear can accumulate quickly, necessitating prompt and efficient repairs to maintain the property’s appeal and functionality.

Navigating Legal and Regulatory Compliance

lease agreement document

Landlords must also navigate the complex landscape of legal and regulatory requirements, which can vary significantly by location. This includes adhering to local zoning laws, obtaining necessary permits, and ensuring compliance with safety regulations, which can be a daunting task for many property owners.

Welcoming New Guests Every Week

For many, one of the biggest challenges in managing rentals or Airbnb is the need to continually meet and interact with new people. Some outgoing landlords might enjoy this, but for many, it quickly becomes a stressful guessing game, hoping that the new guests won’t cause trouble.

In reality, guests vary significantly, and hiring a short-term rental management company can bring stability to your life, reducing long-term stress.

Let Your Properties Self-Manage!

The real benefit of short-term rental management is that your properties will essentially manage themselves. This not only saves you time but often saves money too.

The best short-term rental management companies are skilled at maximizing value and profits to the extent that the increased income often outweighs their cost. In essence, while someone else takes a share of the profits, the overall earnings grow significantly.

Moreover, if you aim to elevate your investments, the extra time you gain allows you to explore more real estate opportunities, expanding your portfolio and enhancing your business. There’s truly no downside to employing short-term rental management!

If you feel ready to outsource your property management to an expert, check out our services

What Makes an Airbnb Truly Pet-Friendly? A Guide for Hosts

young woman at home with her dog

As an Airbnb host, you might notice a growing trend of guests traveling with their pets. Consequently, ensuring that your short-term let accommodates pets well is a smart move. Given the rising demand for pet-friendly Airbnbs, offering a pet-friendly listing and property can attract more bookings and business. In this post, Keey offers several tips and tricks to help you host four-legged guests and ensure their stay is as comfortable as possible.

young woman at home with her pet

Update Your Listing

Take the first step to ensure your Airbnb is pet-friendly by updating your listing. Clearly state your acceptance of pets in both the title and description of your rental. This approach will attract pet owners seeking suitable accommodations.

In your listing, clearly outline any rules or restrictions you have for pets. You might require pets to be well-behaved, house-trained, vaccinated, and current with flea and worming treatments. Additionally, you could ask guests to clean up after their pets or keep them off the furniture. Clear expectations upfront can prevent misunderstandings or conflicts with guests.

Create a Pet-Friendly Space

To make your Airbnb appealing to pets, create a pet-friendly environment. This could mean adapting your rental for pets, like investing in pet-friendly furniture, such as pet beds or sofas with easily cleaned slipcovers.

Consider offering pet-specific amenities, like bowls for food and water. These items, while relatively inexpensive, can significantly enhance your guests’ comfort and convenience.

Keep Your Rental Clean

pet-friendly Airbnb

As an Airbnb host, you must ensure your rental stays clean, which might require extra effort if you allow pets. After each booking, thoroughly clean your rental to remove any pet hair and debris.

If you plan to clean yourself, invest in a quality vacuum cleaner and pet-safe cleaning supplies. Alternatively, consider hiring a professional cleaning service to guarantee thorough cleaning and disinfection between guests. If using a professional service, ensure they use pet-friendly cleaning products.

Provide Information on Local Pet-Friendly Attractions

Attractions Helping guests with pets find pet-friendly activities and attractions can greatly enhance their experience. As an Airbnb host, offer information about local pet-friendly spots like parks, beaches, and restaurants.

Create a list of these places and include it in your Airbnb listing or a guest welcome pack. This can be an excellent resource for guests to plan their stay and enjoy your area.

Communicate With Your Guests

Effective communication is crucial when hosting Airbnb guests with pets. Be available to answer any questions or concerns they may have about traveling with pets.

Proactively communicate with your guests before and during their stay. You might remind them of pet-related rules or provide information about the nearest veterinarian in case of emergencies.

Continue Charging a Pet Fee

As more guests seek to book Airbnbs with dogs and other pets, often willing to pay extra, many Airbnb hosts opt to charge a pet fee. This fee helps cover any additional cleaning or damage pets may cause. If you choose to charge a pet fee, clearly state it in your listing and explain what the fee entails to avoid disputes or confusion.

When setting the pet fee amount, consider the extra cleaning and preparation effort for pets. Researching pet fee charges by other Airbnb hosts in your area can help ensure competitive pricing.

Be Prepared for Emergencies

cat in vet clinic

As a host for Airbnb guests with pets, prepare for emergencies. Have a plan for situations where a pet gets injured or ill during their stay. Include information about local emergency pet clinics and vets in your guest welcome pack. Adding a pet first aid kit to your rental with essentials like antiseptic, bandages, and tweezers is also advisable.

Check Your Insurance Coverage

Ensure your insurance covers pet-related incidents before listing your Airbnb as pet-friendly. Review your policy to confirm coverage for pet-caused damage. Consider additional coverage for pet-related damages if necessary.

Get Guest Feedback

After hosting guests with pets, seek their feedback to improve your pet-friendly accommodations and amenities. Follow up with an email or encourage them to leave a review on your Airbnb listing. This feedback is invaluable for enhancing your rental to attract more pet-owning guests.

If you’re starting a pet-friendly Airbnb or aiming to attract more guests with pets, Keey can assist. With experience in aiding Airbnb hosts worldwide, including those welcoming pets, Keey offers services from marketing to pet owners to cleaning and managing pet hair. Contact Keey for more information on how we can help you succeed.

How to Make Your Short Let Home LGBTQ+ Friendly

LGBTQ+ wooden letters with colors

According to’s research involving 3,052 LGBTQ+ travelers, it was found that 65% think about their safety and wellbeing as LGBTQ+ people when picking where to go. Also, 58% feel that being LGBTQ+ means that some destinations are off-limits. This statistic proves the growing demand for inclusive and safe spaces in the travel industry.

If you rent out a vacation home, making it a place where these travelers feel welcome can make your rental stand out. This article will help you make your rental a place where LGBTQ+ guests feel really comfortable and valued. We’ll talk about different ways to make sure every guest, no matter who they are or who they love, feels at home and respected.

LGBTQ+ couple holding a pride flag

What does LGBTQ+ mean?

LGBTQ+ includes people who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning. It also covers other identities like non-binary and pansexual.

There are more terms, but this is a basic idea to help you welcome different kinds of guests in your vacation rental.

Many in the LGBTQ+ community still face or worry about discrimination while traveling. As a host, you can really help make their holiday better and have a positive impact on their lives.

Why is it important to welcome LGBTQ+ guests?

Everyone deserves to feel safe and welcome when they travel. Welcoming LGBTQ+ guests is not just about avoiding discrimination, but it also has many positive effects.

Firstly, it’s about supporting equality and human rights. Showing that you’re inclusive tells everyone that you don’t tolerate discrimination and that you care about all guests, no matter who they are. Your welcoming attitude can help make society more tolerant and accepting.

Also, having LGBTQ+ guests makes your rental community more diverse. This lets people share and learn from different life experiences, creating a place where everyone feels included.

Plus, by being a gay-friendly host, you set an example for others in the tourism industry, gradually making it more inclusive for everyone.

Finally, by welcoming LGBTQ+ travelers, you open your doors to a wider group of potential guests. Studies show that the LGBTQ+ travel market is worth billions and is growing faster than other areas. An inclusive space attracts guests who value such environments. Happy LGBTQ+ guests often leave good reviews, come back again, and tell others about their experience. This can be great for your business.

How to make your rental more LGBTQ+ friendly?

LGBTQ+ friendly

1. Educate yourself and your staff

To make your rental more LGBTQ+ friendly, start by educating yourself and your team about the community’s issues and challenges. Learn about various sexual orientations and gender identities to foster empathy and understanding.

Next, actively train your staff in appropriate language and responses to potential issues, ensuring a respectful atmosphere for all guests.

Finally, diversify your team. Hiring people from different backgrounds – not just in terms of gender or sexuality, but also age, race, religion, and abilities – is crucial for making everyone feel welcome.

2. Review your house rules

Check and update your house rules to make sure they’re fair and considerate of everyone. Make sure your rental is a safe place where no one is treated badly because of who they are or who they love. In your rules, clearly say that you stand for equality and welcoming everyone.

3. Use gender-neutral words in your communication

Gender-neutral pronouns like ‘they/them’ don’t specify a gender and are helpful for people who don’t fit into the traditional ‘male’ or ‘female’ categories.

When talking to guests or describing your rental, try to use language that doesn’t assume someone’s gender. For example, use ‘partner’ instead of ‘husband’ or ‘wife.’ This helps create a welcoming space.

If a guest tells you their preferred pronouns, remember to use them in all your conversations. You can also ask guests about their preferred pronouns to show respect for their identity.

4. List your short let on gay-friendly OTAs

To reach LGBTQ+ travelers, consider listing your rental on gay-friendly online travel agencies (OTAs). Misterb&b is known as ‘the Airbnb for the LGBTQ+ community’ and is the largest of its kind, with over 1 million listings in 200 countries. This includes everything from private rooms and apartments to LGBTQ+ friendly hotels, increasing your rental’s visibility to a wide audience.

Another platform is Fabstayzs, which aims to provide a comfortable and welcoming environment for travelers who seek a fabulous vacation without worries about acceptance.

Additionally, these platforms often offer resources like master classes to help hosts understand the challenges LGBTQ+ travelers face and how to accommodate diverse guests.

5. Gender-neutral amenities

Enhance your rental with gender-neutral amenities to better serve LGBTQ+ guests. Consider providing unisex options like aprons, toiletries, or even bathrooms.

Providing these amenities shows that you’re thoughtful about the diverse needs of your guests and helps create a comfortable and inclusive environment for everyone.

6. Create a guide of LGBTQ+ friendly places

Research and list welcoming restaurants, bars, shops, clubs, and gyms. Include these in a welcome book, on your website, or in a blog post.

Also, add contact information for supportive organizations, including local police, for safety. This shows your guests that you understand their concerns about discrimination or potential harm, and that you care about their well-being during their stay.

7. Always ask for feedback

Encourage them to give reviews and ideas for making your rental more inclusive. Listen to what they say and make changes based on their suggestions. Doing this shows you’re dedicated to getting better and builds trust with your LGBTQ+ guests.

8. Display LGBTQ+ symbols

hands holding different flags of LGBTQ+

Think about adding LGBTQ+ symbols, like rainbow flags or equality stickers, in your rental in a subtle way. These symbols can show guests that your place is open and friendly. Just be sure to do this honestly and not just as a way to attract more guests.

Also, use photos on your website and in your ads that include everyone. This will let your guests know that they will be treated with respect in your rental. Remember, being true and sincere is very important.

9. Treat every guest with respect

To be an excellent host, it’s crucial to treat every guest with respect. However, because discrimination still happens, your LGBTQ+ guests will especially value feeling welcome and safe in your home. Making an extra effort to ensure they feel comfortable shows your commitment to being a thoughtful and inclusive host.


Making your vacation rental LGBTQ+ friendly is more than just offering a nice place to stay. It’s about creating a space that values diversity, is welcoming to all, and respects the specific needs of LGBTQ+ guests. By implementing these practices, you contribute to a world where everyone, no matter their sexual orientation or gender identity, feels safe, respected, and at home.

If you need more tips on how to make you short let a welcoming space, take a look at some of our other guides! Or, if you feel ready to outsource your property management to an expert, check out our services

Easy Airbnb Hosting Routine: Quick Tips from a Pro

pen and to do list notebook

In our busy lives, keeping daily to-do lists updated can be challenging. As an Airbnb host, your holiday let business’s profitability depends on maintaining an excellent hosting routine. Being thorough, punctual, and responsive is crucial. Practically, this means remembering to empty garbage bins and ensuring you have enough clean linen for your next guests.

If you tend to feel overwhelmed easily or struggle with organization, don’t worry – we’ve compiled our top five tips for a straightforward hosting routine to help you manage effectively.

pen and notebook for to do lists

Keep Track of Your Tasks

As an Airbnb host, you’ll have a long list of tasks to complete between guests, ranging from scrubbing the toilet bowl to restocking fresh milk in the fridge. Many hosts stick to the classic pen-and-paper method, jotting down their to-do lists and ticking off completed items. Some prefer using spreadsheets or Word Docs for task organization. For a tech-savvy approach to ease your workload, consider downloading apps designed for task management. Our favorites include:

  • Wunderlist, which allows you to create multiple to-do lists.
  • Calendy, to prevent double-booking.
  • Time Timer, for setting time limits on tasks.
  • TurnoverBnB, not just for finding cleaners but also for managing their schedules and informing them online of their next cleaning session.
  • Monday or Trello, ideal for co-hosts sharing responsibilities and tasks.

Remember, the success of your holiday let business as an Airbnb host depends on an effective hosting routine.

Clean Everything

Guests might overlook a missing welcome bottle of wine, but they won’t be so forgiving about finding hair in the bathroom sink. Make sure you clean thoroughly and everywhere. Hiring a professional cleaner will greatly ease your workload and increase guest satisfaction. If you choose to do the cleaning yourself, follow this quick checklist:

woman dusting a lamp
  • Ventilate the space by opening windows between guest visits.
  • Dust every surface, including each slate of Venetian blinds and the tops of cupboards.
  • Remove all rubbish, empty bins in the kitchen and bathroom, and replace with fresh bin liners for new guests.
  • Pay special attention to the kitchen, ensuring no food scraps in the fridge, no burnt crumbs in the toaster, and a spotless oven.
  • Make the bathroom sparkle by removing mould from shower cubicles, clearing drains, and ensuring there’s no hair left behind.
  • Clean all windows to enhance your guests’ enjoyment of the views.

Simplify Your Check-In Process

Ensure you provide guests with clear, written instructions on how to reach your Airbnb, and email these directions well before their arrival. If your property is difficult to locate, include photos of nearby buildings or marked maps to clearly guide guests to your front door.

Investing in a smart lock or lockbox is highly recommended. This allows guests to access your place’s keys upon arrival, eliminating the need for you to be present. While this method may not suit all Airbnb properties, especially those needing a comprehensive tour, it’s a great time-saver for simpler accommodations like basic apartments.

Stock Up on Everything

While you may think your supply of towels and bed sheets is sufficient, unexpected incidents like a broken dryer or a wine-stained pillowcase can leave you needing extras. Instead of assuming you’ll have time to wash and dry sheets between guests, keep at least two spare sets of everything on hand. This ensures you can always provide clean linens to new guests, regardless of the situation.

The same goes for kitchen supplies. If you typically host up to four guests, stock your kitchen with more than four plates, cups, knives, and forks. Guests may not want to wash dishes between meals, so it’s better to offer more. Also, keep a spare set of plates in case of any damages during their stay.

Excel in Communication

hostess explaining the house rules to a guest

As a successful Airbnb host, aim to respond to inquiries and guest questions within a couple of hours. Always answer emails promptly and thoroughly address all raised questions.

When welcoming guests, prepare what you want to say. This is especially important if you’re new to hosting and might be unsure of guests’ expectations upon arrival. Here’s how to make a great first impression:

  • Greet guests warmly with a smile.
  • Give them a comprehensive tour of the house.
  • Demonstrate how to operate any complex appliances.
  • Offer them a welcome gift.
  • Assure them of your availability for any issues.
  • Confirm their check-out time before parting ways.

Seek Advice from an Airbnb Expert

If you’re unsure about starting your Airbnb hosting routine or need assistance organizing cleaners between guests, consider hiring an Airbnb management company like Keey. We can ease your schedule’s stress and guarantee smooth check-ins every time.

How to Be the Airbnb Host Guests Can’t Stop Talking About

floral welcome sign

Engaging with guests from around the world is a thrilling aspect of hosting on Airbnb. However, the same diversity can pose challenges.

As the competition intensifies with more Airbnb hosts and management services stepping up their game, standing out becomes essential for attracting guests and maintaining a steady income stream. How, then, can you excel as an Airbnb host?

Guest feedback about their experience is the ultimate measure of success, and while pleasing everyone is a tall order, it’s not out of reach.

Here’s our insider advice: We’re sharing some strategies that could charm most of your guests in some way.

It’s not mandatory, but the joy of seeing guests’ smiles, receiving heartfelt thanks, and earning positive reviews is a reward in itself.

Embrace these tips:

floral welcome sign

1. Master the Art of Welcoming

Remember, the first moment guests walk in is super important. You want to make them say ‘wow’ right away. This good start can make them feel happy and excited about their stay from the very beginning.

Consider offering a welcome basket

A welcome basket warmly greets your guests. Start with chocolates for a sweet welcome, add local wine for a celebratory touch, and include plush slippers for weary feet. Boutique toiletries add a luxurious feel. Each item in the basket serves to turn your space into a haven for your guests. Remember, a personal note or a local guide adds a special touch that shows you care.

Customize the basket

When you customize your welcome basket, you show that you’re thinking about who’s staying. Start with who the guests are – maybe a family with kids, a couple, or someone on a work trip. For families, add some snacks and toys that kids will like. If it’s a couple, go for something special like chocolates, a little bubbly, and fancy bath stuff. For someone on business, stick to useful things like quick snacks, quality coffee, and maybe a coupon for a coffee shop.

Picking things that fit why they’re traveling makes guests see you really care. It’s this kind of attention that can make them leave a good review and keep coming back.

Local treats are a hit

Offering a local specialty in your welcome basket does more than satisfy hunger—it’s a first taste of your community’s unique culture. Whether it’s a craft chocolate from a nearby shop or a homemade preserve, these regional delights invite your guests to explore and appreciate the local vibe from the get-go. It’s a thoughtful touch that turns a welcome into an experience.

Be accessible

Make sure guests can reach you easily by placing your contact information in the welcome basket, ideally on a stylish card that suits the aesthetic of your place. Accompany it with a friendly note, complete with your phone numbers and email, to show your readiness to assist at any time. Such measures ensure guests feel both safe and supported, a key to successful Airbnb hosting.

Provide a local guide

Help your guests discover the neighborhood with a simple map marked with your favorite spots. For example, point out the best coffee shop, a peaceful park, and where to find the tastiest local food. Share a few insider tips—like the best time to visit a spot or what to order. Your map will make their visit feel special and easy.

Go the extra mile

In the realm of Airbnb hosting, it’s smart to give your guests more than they expect. Give them bus or train passes to make getting around easy, or tickets to cool local spots and events. This kind move makes their trip special and one to remember. It could be a pass to a neat museum, a ticket to a popular play, or a way into a cool local event. Little gifts like these change a regular trip into an awesome experience and show that you’re a host who really cares.

modern bedroom with white linens

2. Maintain Impeccable Standards

Keep the hospitality going throughout their stay.

Prioritize cleanliness

A clean home is a must for travelers looking for rest. A tidy and fresh space shows them they’ve made a good choice. Making sure every part of your place is clean and inviting is key. It tells guests you care about their stay and helps them relax right away. It’s about making them feel at home, with everything neat and ready for them to enjoy their time.

Stock up on snacks and drinks

Providing a selection of snacks and drinks is a considerate detail that guests tend to appreciate. For example, envision your guests, weary from travel, discovering an array of treats and beverages that let them unwind instantly. This is particularly thoughtful for late arrivals when shops are likely closed. Include both savory and sweet options, as well as bottled water, juice, or soda, to accommodate various tastes and offer a warm welcome.

Equip the kitchen

For Airbnb hosting, equipping the kitchen can make all the difference. Having a well-stocked kitchen is a game-changer for guests who prefer to cook. Provide cooking basics such as salt, pepper, cooking oil, and a few spices. This means guests can easily make a meal without the hassle of shopping for these staples right away. It’s a thoughtful touch that can make guests feel at home, giving them the freedom to dine in and enjoy the coziness of your Airbnb.

Ensure fresh linens and towels are available

Offering fresh linens and fluffy towels can significantly enhance your guests’ comfort, echoing the luxurious feel of a high-end hotel. Guests not only appreciate the cleanliness but also the convenience of not having to pack these bulky items. Make sure to have a supply of extra pillows, blankets, and towels at their disposal. This attention to detail in providing crisp, clean bedding and towels not only meets a basic need but also adds a sense of pampering to their stay, making it memorable and more satisfying.

Add homey touches

Make your place feel like home. For instance, use fresh flowers to add color, and decor that shows off your style or local culture. Next, stack some books, throw a cozy blanket on the sofa, and hang unique art. Small details like these make your space comfy and show you care. They turn a simple stay into a memorable one that guests will treasure.

Offer reading material and entertainment

Keep a variety of books and magazines on hand for guests who enjoy reading. Also, add toys and puzzles for children to play with. These thoughtful touches create a great spot for relaxation and show you care about your guests’ comfort. Small extras like these often get a special mention in happy reviews.

In conclusion, when it comes to Airbnb hosting, it’s the little things that count. Integrating these considerate and cost-effective details can greatly improve a guest’s experience, ensuring their stay is both seamless and unforgettable. Indeed, even the smallest acts of kindness can leave a substantial impact. We’re confident that these gestures will convey a genuine sense of care to your guests.

There are many other smaller details that should be taken on board to enhance guest experience, so if you would like to learn more, contact us at Keey today. 

Should You Hire a Short-let Management Company?

modern chair

Deciding to get into short-term renting can be a big choice for property owners. Many wonder if they should handle everything themselves or get a management company to help. Short-term renting is really popular now in the UK, and there are lots of companies out there ready to help property owners manage their holiday homes.

But like anything else, there are good and bad things about hiring a short-let management company. If you’re new to this or thinking about investing in a holiday home, keep reading to find out more.

modern living room

The Not-So-Good Parts

1. Less Control:

Some people love the idea of running their holiday home by themselves and talking to guests directly. But when you hire a short-let management company, they take over everything. They might tell you when you can or can’t use your own property, and you might not have much say in who stays there or how problems are solved.

2. Extra Costs:

Management companies charge fees, and this can take away from your profits. There might be a fee to get started, a fee for every booking, and other fees to help run your property. If you know how to manage things yourself, you might prefer to save that money.

3. No Promise of Money:

Just because you hire a company and pay them every month, it doesn’t mean you’ll always have guests and make money. Even the best companies can’t promise this.

The Good Parts

white living room

1. They Know What They’re Doing:

If you’re new to this kind of business or want more bookings, a company like Keey can really help. They do everything from listing your place, taking professional photos, managing guests, cleaning, and much more. Even if your holiday home is far from where you live, they can take care of any guest needs at any time. They’ve been doing this for over eight years and really know how to make guests happy.

2. They Help You Get Noticed:

Many owners find it hard to market their holiday home. Pass the Keys can do this for you, listing your property on top UK websites and using the best technology to make sure people see your place. They are a trusted company with great reviews.

3. Make More Money:

While it’s not guaranteed, Pass the Keys does things to make sure you get the most from your property. They adjust prices to keep them competitive, try to fill any open dates, and work with local cleaning and maintenance people to save you money.

4. Stress-Free Owning:

Their service covers everything, so you can just relax and maybe even think about expanding your holiday home business. They give you support at every step, from advice on how to set up your property, mortgage tips, and keeping you in the loop about any rules you need to know. They also check all guests to make sure your property is safe.

In the end, whether you choose to work with a holiday home management company depends on your own situation, like how much time you have, where your holiday home is, and your past experience.

To learn more about what we offer, check out the Services page.

Discover how much your property could earn you